When i clearly explained to him what was i trying to do, he acted ignorant and started repeating the same stuff and he refused to give me a refund. When i contacted the seller about the product registration issue, instead of being honest he tried to fool me saying those are not redeem codes and you can't register them on the website and other things.

Since VMware is using a offline activation system, it can be easily pirated. My guess is, this code was generated using a keygen. So i logged a ticket with VMware support and they confirmed me it was not a valid code. I has emailed me a pirated activation code.Įven though my software activated successfully, when i tried to register the product on the VMware website it failed. Please note an Incident cannot be credited back or refunded even if the issue was resolved without help from technical support engineer (for example: finding the answer in the product documentation, knowledge base or on your own).įollow this link to learn how to purchase and file Per Incident Support. Please also be sure to review our support lifecycle policies.I had a very bad experience buying license of VMware Workstation 16 Pro from this seller. Per Incident Support is non-refundable please see Terms and Conditions for details. VMware Per Incident Support is valid for one year after purchase and does not include product updates or upgrades. Documentation, Knowledge Base articles and discussion forums through the VMware web siteīefore purchasing Per Incident Support, VMware highly recommends that you take advantage of VMware's online knowledge base, documentation and discussion forums – complimentary resources that may lead directly to the answers needed!.

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Choose from economical one, three or five Incident packs. VMware offers technical support for VMware Workstation Pro on a Per Incident basis.

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Vmware workstation pro 16 review